Blended Field Service Mangement Software
Deliver Customer Delight with power of Fixed + Gig workforce
- Scale Field Operations
- Optimized Scheduling
- Improve Customer Support
- Improve productivity
- Deeper insights
- Organized customer Data
Deliver Customer Delight with power of Fixed + Gig workforce
Work Order Management
MyMobiForce understands how the real world of field service works. Generate work orders with single or multiple services, subtasks, and parts specific to each service. Manage Appointments, data captured in the field along with activity traces and call logs.
MyMobiForce understands how the real world of field service works. Generate work orders with single or multiple services, subtasks, and parts specific to each service. Manage Appointments, data captured in the field along with activity traces and call logs.
Field Technician App
A powerful tool equipped with features like Digital ID, Task Management, Route Optimization, Navigation Support, Chat, Audio, Video Support, Asset Management, Order Parts, and the MMF Shop for selling parts and products.
A powerful tool equipped with features like Digital ID, Task Management, Route Optimization, Navigation Support, Chat, Audio, Video Support, Asset Management, Order Parts, and the MMF Shop for selling parts and products.
Scheduling & Dispatching
Achieve optimal scheduling with MyMobiforce's intelligent algorithms, which take into consideration your organization's business objectives, compliance rules, team locations, availability, skill sets, and calendars to plan tasks.
Achieve optimal scheduling with MyMobiforce's intelligent algorithms, which take into consideration your organization's business objectives, compliance rules, team locations, availability, skill sets, and calendars to plan tasks.
GPS Tracking and Navigation
GPS tracking helps monitor field technician location to ensure that there’s no delay in reaching the job site.
GPS tracking helps monitor field technician location to ensure that there’s no delay in reaching the job site.
Dispatch Control
Manage your entire global field teams in one platform, from people data, time off and expenses to reporting, performance and more.
Manage your entire global field teams in one platform, from people data, time off and expenses to reporting, performance and more.
On Demand Workforce
your gateway to nationwide on-demand talent. Access a pool of skilled gig workers who can quickly respond to your service calls on demand.
your gateway to nationwide on-demand talent. Access a pool of skilled gig workers who can quickly respond to your service calls on demand.
Integration
MyMobiForce integrates operations management with your QuickBooks, CRM, and other tools to make your business perform better.
MyMobiForce integrates operations management with your QuickBooks, CRM, and other tools to make your business perform better.
Customization
Configure all elements from custom fields to regional settings, customize MyMobiForce completely to fit the needs of your business.
Configure all elements from custom fields to regional settings, customize MyMobiForce completely to fit the needs of your business.
Inventory Management
Tracks multi-item purchase orders, and manage all spares in the myriad of warehouses without extensive manual backing. Assign needed spares to your technicians and record the inventory’s status anytime.
Tracks multi-item purchase orders, and manage all spares in the myriad of warehouses without extensive manual backing. Assign needed spares to your technicians and record the inventory’s status anytime.
Customer 360
Gain a comprehensive view of your customers with Customer 360. Keep track of their assets, warranties, service history, and communications - all in one centralized location.
Gain a comprehensive view of your customers with Customer 360. Keep track of their assets, warranties, service history, and communications - all in one centralized location.
Messaging
Customers will get real-time job status updates and invoice details via email, SMS or Whatsapp and will be able to communicate with technicians through various channels.
Customers will get real-time job status updates and invoice details via email, SMS or Whatsapp and will be able to communicate with technicians through various channels.
Data Security
Your data is secure in our hands. With the convenient storage space we provide, you need not worry about safety and data storage.
Your data is secure in our hands. With the convenient storage space we provide, you need not worry about safety and data storage.
Intelligent Scheduling and Optimization
Manage jobs with auto scheduling console
Get a 360 view of all jobs.
Assign work based on business rules
Ensure right job is assigned to right resource.
Get complete visibility into jobs
Track and divide work based on geography.
Optimize resource schedules
Automatically optimize based on distance, rate card and schedule.
Achieve optimal scheduling with MyMobiforce's intelligent algorithms, which take into consideration your organization's business objectives, compliance rules, team locations, availability, skill sets, and calendars to plan tasks.
Cutting Edge Mobile application for Field Engineers
Access and update information when offline
View job details from anywhere without network connectivity.
Collaborate with backend SMEs with chat/audio/video
Access knowledge articles and communicate with experts.
Manage inventory in real time
Track your inventory and order parts on the job.
Generate service reports and invoices on site
Capture customer signature, happy codes etc while job completion.
MyMobiForce App - a powerful tool equipped with features like Digital ID, Task Management, Route Optimization, Navigation Support, Chat, Audio, Video Support, Asset Management, Order Parts, and the MMF Shop for selling parts and products.
Service 360 – Deliver service on every channel
Omni channel Engagement
Communicate across traditional and modern channels.
Real time support with live chat/audio/video
Chat/video 1 on 1 instantly or groups on any device.
Deeper engagement with Whatsapp channel
Send all transactional alerts/notifications instantly.
Automated BOTs for customer service
Enable customers to engage in messaging conversations in response to outbound messages via Whatsapp/Web integrations.
Improve customer support with Service Task 360. Track every customer interaction, attach proofs of service, audio, video, and chat conversations, and gather valuable customer ratings.
On Demand Field Service – Maximise your field force with MyMobiForce Pan India Service network
Schedule contractors/Gig workers on same platform
Dispatch in-house and Gig workers from MyMobiForce marketplace from one view.
Manage your service network at one place
Brand authorised service centres or smaller service partners or individual freelancers.
Fixed to Flexible cost operations
By utilising gig marketplace part of fixed cost can be variabalised.
Introducing MyMobiforce's On-Demand Field Service Model - your gateway to nationwide on-demand talent. Access a pool of skilled gig workers who can quickly respond to your service calls on demand.
Pricing Plans
Transaction Based
Help Desk
Per Ticket based pricing
Intelligent dispatch control with CRM capability
- Dispatch Console and scheduling
- Tickets Management
- Workflow Automation
Field Service
Per Ticket based pricing
Manage all field teams with full CRM and field service capability
- Dispatch Console and scheduling
- Mobile App
- Service Insights
- Collaboration
Contractors
Per Ticket based pricing
Empower and manage third party contractors/vendors
- Onboarding
- Payments
- Contractor Teams
Gig Workforce
Per Ticket based pricing
Manage fixed + gig service network on same platform
- Partner Onboarding
- Payments
- Compliances
- Collaboration
Contractors
Per Ticket based pricing
Empower and manage third party contractors/vendors
- Onboarding
- Payments
- Contractor Teams
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